Effective Date: November 10 2024
1. Introduction
Welcome to Rendez-Vous RV Park & Storage www.rvpeaceriver.com. This Privacy Policy outlines how we gather, use, and protect your information when you visit our website, book a stay with us, or interact with us in any other way.
By using this website, you consent to the terms outlined in this Privacy Policy. Please read it carefully.
2. Information We Gather
We may gather and process the following types of information:
Personal Information: When you book a reservation or inquire with us, we may gather personal details, such as your name, email address, phone number, and payment information.
Browsing Information: We use cookies and similar technologies to collect data about your usage of the website, including your IP address, browser type, pages viewed, and interactions. This helps us enhance your user experience.
3. How We Use Your Information
The information we collect is used for various purposes, including:
Booking and Service Provision: To confirm reservations, manage your stay, and communicate with you regarding your booking.
Customer Support: To respond to your inquiries or requests and provide customer support.
Improvements and Marketing: To improve our website, services, and marketing strategies. We may also use your contact information to send promotions and updates, if you’ve opted to receive them.
Security and Legal Compliance: To maintain the security of our website, prevent fraud, and comply with legal obligations.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
Service Providers: We may share your information with trusted third-party service providers that assist us in operating the website, processing payments, or managing communications. These providers are required to protect your information and use it only for the purposes of providing services to us.
Legal Requirements: We may disclose your information if required by law or in response to legal requests to protect our rights, your safety, and the safety of others.
5. Cookies and Tracking
We use cookies to personalize your experience on our website and gather analytics data. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
6. Security
We take reasonable measures to protect your personal information. However, please note that no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
7. Your Choices
Access and Correction: You may contact us to review or correct your personal information that we hold.
Marketing Preferences: You can opt-out of marketing communications by following the instructions in the communication or contacting us directly.
8. Children’s Privacy
Our website and services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated policy on this page with the effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@rvpeaceriver.com
Phone: 1-780-618-1345
Address: BOX 7533 T8S1T2 PEACE RIVER ALBERTA CANADA